Shipping Policy
Last updated: 26 June 2026
Thank you for supporting Paddy Holland Art.
As a small independent artist based in London, every order is carefully prepared before being shipped. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
Orders are usually processed within 3–7 business days after payment has been received.
During busy periods, new collection launches, holidays, or other exceptional circumstances, processing times may be slightly longer. If there is a significant delay, I will do my best to keep you informed.
2. Shipping
Orders are shipped using trusted delivery providers.
Available shipping options and costs will be shown during checkout.
Once your order has been dispatched, you may receive tracking information where available.
3. Delivery Times
Estimated delivery times begin after your order has been dispatched.
Delivery estimates may vary depending on your location and the delivery service used.
Please note that delivery times are estimates only and cannot be guaranteed.
4. International Orders
International customers may be responsible for any customs duties, taxes or import charges that apply in their country.
These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.
5. Incorrect Shipping Information
Please ensure your delivery address is correct before placing your order.
I cannot be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.
6. Lost or Delayed Deliveries
If your order has not arrived within a reasonable time after dispatch, please contact me at:
I will do my best to help investigate the issue with the delivery provider.
7. Damaged Deliveries
If your order arrives damaged, please contact me within 48 hours of delivery.
Please include:
Your order number
Photos of the damaged item
Photos of the packaging
I will review the situation and work with you to find an appropriate solution, which may include a replacement or refund where appropriate.
8. Multiple Items
If you order multiple items, they may occasionally be shipped separately depending on availability or packaging requirements.
Contact
If you have any questions about shipping or your order, please contact:
Paddy Holland Art
London, United Kingdom
Email: paddyholland42@gmail.com